Privacy Policy
Last updated: January 8, 2026
1. Introduction
Welcome to ShipShit Shopify. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or purchase our Shopify and WooCommerce themes, plugins, and services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and other contact details you provide when purchasing products or contacting us.
- Purchase Information: Products purchased, license keys, and order history.
- Usage Data: Information about how you interact with our website, including pages visited and actions taken.
- Technical Data: IP address, browser type, device information, and cookies.
- Payment Information: When you make a purchase, payment details are processed securely through our payment providers (we do not store full credit card numbers).
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide license keys and product updates
- Send purchase confirmations and receipts
- Provide customer support and respond to inquiries
- Send product updates and changelog notifications
- Send marketing communications (with your consent)
- Improve our products and website
- Comply with legal obligations
4. Analytics
We use Plausible Analytics, a privacy-friendly analytics service that does not use cookies and does not collect personal data. This helps us understand how our website is used while respecting your privacy.
5. Data Sharing
We do not sell your personal information. We may share your data with:
- Payment Processors: Stripe, PayPal, or other payment providers to process transactions securely.
- Service Providers: Third-party companies that help us operate our business (e.g., email services, hosting providers).
- Legal Requirements: When required by law or to protect our rights.
6. License and Product Data
When you purchase a theme or plugin, we store your license key and associated email for verification purposes. This allows you to receive updates and support for your purchased products.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
9. Cookies
We use minimal cookies necessary for the functioning of our website, such as session cookies for the shopping cart. We do not use tracking cookies for advertising purposes.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at hello@ecom.shipshit.dev